Privacy Policy
This Privacy Policy explains how eVisa Vietnam collects, uses, stores, and protects information provided through our website and visa application assistance services. We are committed to maintaining transparency and protecting user privacy while delivering secure online services.
Information We Collect
To provide visa application assistance and customer support, we may collect information that users voluntarily submit through our website.
- Full name and personal identification details
- Passport information
- Nationality and travel information
- Email address and phone number
- Uploaded supporting documents
- Technical information such as IP address and browser type
How We Use Information
Information collected through our website may be used for the following purposes:
- Providing visa application assistance services
- Processing submitted requests
- Communicating application updates
- Responding to customer inquiries
- Improving website functionality and performance
- Maintaining security and preventing misuse
Cookies
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance overall performance. Users may adjust browser settings to manage cookie preferences.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we take security seriously, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Information Sharing
We do not sell or rent personal information to third parties. Information may be shared only when necessary to provide requested services, process payments, comply with legal obligations, or maintain website security.
Third-Party Services
Certain website functions may rely on trusted third-party providers such as payment processors, analytics services, and communication tools. These providers may process information only for the purpose of delivering their services.
Data Retention
Information may be retained for a reasonable period necessary to provide services, maintain records, comply with legal requirements, resolve disputes, and enforce website policies.
Your Rights
Depending on applicable laws, users may request access to, correction of, or deletion of personal information. Requests may be reviewed and processed in accordance with legal and operational requirements.
Children's Privacy
Our website and services are not directed toward children. We do not knowingly collect personal information from individuals who are legally considered minors without appropriate authorization.
Policy Updates
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Updated versions become effective immediately upon publication on this website.
Contact Us
If you have any questions regarding this Privacy Policy or how information is handled, please contact us through our Contact Us page.